Return
If you don't like your item, it doesn't fit you, or you've changed your mind, you can send it back to us within 14 days of receiving your package.
The return costs are covered by the buyer!
This is how the return works:
- There is a return label on our website you should write with your name , Order number and return reason should fill in.
- Please send the return to:
Moonara Paris
Lettigkautweg 33
60599 Frankfurt am Main
Germany
We recommend that you send your return insured back to us. In the case of uninsured shipping, we cannot pay for the damage incurred if the package is lost.
It is best to keep your postal receipt as proof until your refund has been made.